In this day and age, most of the processes across the world are moving to the cloud platform. According to Forbes, 83 % of the enterprise workloads will be in the cloud by 2020.
The accounting industry is also witnessing a significant shift towards the cloud with the accountants taking their processes, software, and tax applications like Sage to the cloud.
Choosing a good host for your Sage software is a vital task as you are storing your important Sage data on the provider’s server. Many viewpoints have to be taken into consideration ranging from uptime to security to customer support, and that makes it challenging to examine various hosting companies as it looks like every provider is providing the same kind of service.
So, here are some questions that you should ask in 2019 before selecting a Sage application hosting provider.
Question # 1: What are the security measures taken by the provider to secure the Sage data?
Security is the first thing that should be questioned before choosing a hosting provider for your Sage application as you are uploading your critical Sage data to their servers. Many businesses have lost their goodwill and money because of the loss and theft of the data.
Advanced security features like data encryption, multi-factor authentication, Intrusion Detection and Prevention System (IDS & IPS), anti-virus, and anti-malware should be deployed in the cloud provider’s infrastructure in order to safeguard your Sage data.
Question #2: Do the cloud provider offers a variety of plans?
Another thing that should always be considered is whether the cloud provider is offering various pricing plans in accordance with every scale of businesses.
Many cloud hosting providers only offer one kind of pricing plan for every company which does not suit every business’s budget.
Having a variety of pricing plans allows you the freedom to choose the pricing for the hosting of your Sage application according to your needs. The cloud provider should also be able to customize the pricing plans as per the business’ requirement.
Question #3: Is the cloud provider offering a free trial of their hosting services?
It is not mandatory for the cloud hosting providers to offer a free trial to their customers. However, if a cloud hosting company offers a free trial, it shows the confidence of the hosting provider in their product.
A free trial allows you to judge whether you are investing your hard-earned money in the right company to host your Sage software.
Question #4: Can the Sage hosting provider handle growth?
The needs of business keep on changing as it grows over time. With the constant change in the process requirement, you would also need to scale up your servers that host your Sage software.
Always confirm whether the cloud hosting provider is capable of handling the increase in the number of users or server specifications along with an upgrade in storage as your process grows.
Question #5: Is the Sage hosting provider offering customer support?
No matter how good your cloud hosting provider is, someday you would need support service from the cloud provider’s side. The competent Sage cloud providers have a support team which is active 24x7x365 to handle the issues faced by the clients.
However, one should still check whether a support team is available on all the mediums – chat, e-mail, and voice.
Question #6: Is the hosting provider fulfilling your needs?
Before going for a cloud provider to host your Sage software, understand your own needs and match them with the services provided by the cloud provider. Investing money in a cloud provider is a waste if it doesn’t fulfill your requirements.
The cloud provider needs to be cost-efficient, that is, offering you the best services at affordable prices.
Choose a cloud provider which provides you with a little more than you expect so that you are always satisfied with your choice.
Question #7: What is the uptime offered by the hosting provider?
Downtime is referred to as a period when a user cannot access their data stored on their cloud servers because of a variety of reasons for a specific period of time. Every user dreads this as it halts productivity, and costs a great deal of money.
A hosting provider should be able to provide a minimum uptime of 99.999% with seamless network connectivity and power supply with a redundant and secure IT infrastructure.
Question #8: What do the reviews say about the service of the hosting provider?
Reading reviews and taking opinions of the past and present users and clients will give you a clear and better idea about whether you are investing your money and storing your Sage data to the right cloud provider or not.
Also, take information from third-party reviewers who can provide their opinions on the basis of analysis and seeking views from users.
In a nutshell!
Asking questions before entrusting your process in a cloud provider’s services is essential to get the best cloud services and to make sure that you remain satisfied with the services.
There might be some questions that you might have to ask yourself like your needs and expectations from the Sage software provider. On the other hand, there might be some questions for which you will have to research to get the answer like the uptime provided by the cloud provider and the reviews of the other customers.
Also, the cloud provider’s ability to handle growth and its customer care services are some other questions that should be asked to judge the cloud provider’s potential.